Hotel Policy

Check In: 1:00 p.m.
Check Out: 12:00 p.m.

Credit Cards Accepted:
American Express, Visa and MasterCard.

Cancellation Policy:
Cancel at least 3 days prior to arrival to avoid charges.

No Show Policy:
No shows will have a one night charge.

Extra person Policy:
Extra adult: $150.00 Mexican Pesos

Kids Policy:
Up to 2 children under 12 years old free of charge sharing room with parents.

Pets Policy:
No pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.